Privacy Policy

Voluntary Disclosure

We may collect your Personal Information when you interact with the Sites and Services, including when you communicate with us online or offline, request information from us, sign up for our Services, create an account, or subscribe to receive offers or emails from us. You are not required to provide us your Personal Information; however, certain features of the Site(s) or Services may not be available unless you provide the requested information. Our Services are location-based. If you choose not to share your location information, we will have to discontinue your Services or those Services may not function properly.

You may submit Personal Information on behalf of, or relating to, another individual. In doing so, you represent that you have all necessary authority and permissions to provide such information.

Reviews and Testimonials

If you provide a review or testimonial, we may post it publicly on our Sites or in other advertising material. By providing a testimonial, you give us permission to use it in any manner and for any purpose, including in marketing and advertising communications.

Third-Party Data Sources

We may collect Personal Information from third-party data sources such as publicly available sources, automobile manufacturers, oil and gas companies, marketing agencies or partners, analytics firms, and other consumers or customers.

Cookies and Automated Tools

We use cookies and other automated data collection tools (collectively, “Cookies”) to collect Personal Information and Usage Data.

We use the following types of Cookies:

• Strictly Necessary: These Cookies are essential to operate the Sites and provide you with services you have requested and may include, without limitation, Cookies that aid or facilitate our information security programs.

Information from Advertisements

If you arrive at our Sites via an advertisement (e.g., banner ad), we may collect information regarding the advertisement with which you interacted and your interactions (e.g., item clicked, date and time).

Information from Social Media

If you engage with us via social media or visit our Sites through a link on social media, we may collect information regarding your interaction with us and the social media platform.

Generally

We may use Personal Information as follows:

• Service Delivery and Operations: to operate, maintain, and improve our Sites, products, and Services;
• Customer Support: to respond to comments and questions and provide customer service;
• Administrative Communications: to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
• Marketing and Promotions: to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners;
• Data Integration: to link or combine user information with other Personal Information;
• Security and Fraud Prevention: to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity;
• Product research: to conduct research and analysis for maintaining, protecting, and developing services, increase and maintain the safety of our products and services, and prevent misuse;
• Business operations: to evaluate, develop, and improve business operations, products and services offered, perform business administration and other normal business activities;
• Artificial intelligence: to train, develop, and utilize artificial intelligence and machine learning systems, including large language models, that support or enable other business purposes listed herein;
• Compliance: to comply with applicable legal requirements, industry standards, contractual obligations, our policies, and take actions that we deem necessary to preserve and enforce our rights and the rights of others; and
• Other purposes: as otherwise described to you at the point of collection, with your consent, or as otherwise required by applicable laws.

We use sensitive Personal Information as follows:

• Sheeva.AI account credentials: for account creation, fulfillment, servicing and customer support, website use and analytics, business operations, and information security and fraud prevention.
• Precise geolocation information: for account creation, fulfillment, servicing and customer support (e.g., to provide fuel, EV charging, parking, tolls, and other location-based services).

Artificial Intelligence

We use artificial intelligence in a variety of ways to provide the Services, improve the consumer experience, better understand our consumers, and aid our business activities.

Training of Large Language Models

Large language models are a type of artificial intelligence that can create human-like text and perform other language-like tasks. These models are often trained on vast amounts of written text. We do not collect and use Personal Information to train large language models.

Service Providers

We may provide your Personal Information to other businesses who provide services to us or to you on our behalf, including fulfillment and account servicing vendors, marketing and communications vendors, research and development firms, data processing, reporting, and business analytics vendors, IT and network administration providers, professional service firms, and other service providers.

Each service provider is expected to use reasonable security measures appropriate to the nature of the information involved to protect your Personal Information from unauthorized access, use, or disclosure. Service providers are prohibited from using Personal Information that we provide to them other than as specified by us.

Third-Party Disclosures

We do not sell or share (for targeted advertising) Personal Information to third parties who are not our service providers as described in the section above.

Other Third-Party Disclosures

We may disclose your Personal Information to third parties, for purposes such as:

• To gas, oil, electric vehicle charging, parking, tolling, and other mobility companies when you sign up for their loyalty programs through the Services and give us permission to disclose your Personal Information to them;
• To comply with the law;
• To respond to legal requests (including court orders, investigative demands and subpoenas) if, in our discretion, we believe it is necessary or appropriate;
• To prevent or stop any illegal, unethical, or legally actionable activity;
• To protect the safety, property, or rights of ourselves, consumers, or any other third party;
• If we are merged, acquired, or sold, or in the event of a divestiture, restructuring, reorganization, or transfer of some or all of our assets and the disclosure is necessary to complete the transaction;  
• To businesses controlling, controlled by, or under common control with us; and
• For additional purposes described at collection with your consent.

Third parties use Personal Information in accordance with their own privacy policies.

This chart summarizes our privacy practices over the past 12 months, by category of Personal Information. Please note that we may not use or disclose each data element within a given category of Personal Information for the same purposes.

If you are a consumer who resides in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have additional rights to access and control your Personal Information. Subject to applicable exemptions, privacy rights include:

• Right to Know and Access. You may request what Personal Information we collected about you (including the categories or specific pieces of Personal Information), the categories of sources from which we collected your information, the business or commercial purpose(s) for collecting it, and the categories and names of third parties to whom we sold or disclosed Personal Information (if any). We will provide a copy of the specific Personal Information we maintain about you in a portable and, if technically feasible, readily usable format.
• Right to Delete. You may request that we delete information we collected about you.
• Right to Correct. You may request that we correct inaccurate Personal Information we maintain about you. If you only wish to update your contact information or other Personal Information rather than disputing its accuracy, please make the changes directly in your account or contact us using the information below.
• Right to Limit Use of Sensitive Personal Information. If you are a resident of California, you may request that we not use your Sensitive Personal Information for purposes other than those permitted by applicable law. If you are a resident of a state with privacy rights identified above other than California, and you make a request to limit the use of your Sensitive Personal Information as defined under your applicable state’s law, we will treat that request as a revocation of your consent for us to collect and process your Sensitive Personal Information and will delete your Sensitive Personal Information subject to any exemptions available under applicable law. Please note that if you are a resident of a state with privacy rights identified above other than California and you exercise this right, we may no longer be able to provide our Services to you because you will have chosen to revoke consent for the processing of your precise geolocation information, which is necessary for our Services to function properly.
• Right to Appeal. You may appeal our decision with respect to a previously submitted privacy request

Submitting a Privacy Request

If you are a resident of a state that provides privacy rights and would like to exercise other privacy rights, you may submit a request by emailing us at privacy@sheeva.ai, sending postal mail to our address in the “CONTACT US” section below, or using our online form. After you submit your request, we may contact you to obtain additional information necessary to locate your record and/or verify your identity. For example, we may require you to verify certain information in our files or submit a signed declaration under penalty of perjury verifying your identity. We cannot process certain requests without verifying your identity, so please respond promptly to our request.

Authorized Agent

If you are an authorized agent submitting certain types of privacy requests for another consumer, you must provide a copy of a lawful power of attorney or written signed authorization from the consumer. After submitting the request, we will contact you if this documentation is required. Depending on the type of request, we may also contact you and/or the consumer on whose behalf you claim to act to verify your authorization or the consumer’s identity.

Non-Discrimination Notice

We will not discriminate against any consumer for exercising their privacy rights under law or this Privacy Policy.

Security

We recognize the importance of safeguarding the confidentiality of Personal Information from loss, misuse, or alteration. Accordingly, we employ commercially reasonable administrative, technical, and physical safeguards to protect Personal Information from unauthorized access, disclosure, and use. Even with these safeguards, no data transmission over the Internet or other network can be guaranteed 100% secure. As a result, while we strive to protect information transmitted on or through our Sites or Services, you do so at your own risk.

How Long We Retain Your Data

We retain the Personal Information we receive as described in this Notice for as long as you use our websites or as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Links and Other Websites

Our Sites may contain links to third party websites. Please be aware that if you access these links, you will be leaving our Site. We encourage users to read the privacy policies of those sites, as we are not responsible for their content, links, or privacy procedures.

Updates

This Privacy Policy is subject to change. We encourage you to review it frequently for any revisions or amendments. Privacy Policy changes are effective immediately and you accept the changes by continuing to use of the Site(s) or Services. If we determine that a change to this Privacy Policy will result in using your Personal Information acquired before the change in a materially new way, we will meet applicable legal requirements and provide you notice by a prominent post on our Site and/or email before using your Personal Information in the new way.

Children’s Privacy

Our Sites and Services are not intended for children under the age of 18 and we do not knowingly collect Personal Information from children under the age of 18. If we become aware that we have inadvertently received Personal Information from a child under the age of 18, we will delete such information from our records.

Marketing Email Opt-Outs

You can opt out of marketing emails from us through an unsubscribe link in the email. If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

California “Do Not Track” Disclosure

“Do not track” is a web browser privacy preference that causes the web browser to broadcast a signal to websites requesting that a user’s activity not be tracked. Our Sites and Services currently do not respond to “do not track” signals.

California Shine the Light Disclosure – “Your Privacy Rights”

If you are a California resident, we do not disclose your Personal Information to third parties for their own direct marketing purposes as contemplated by California’s “Shine the Light” law without your consent. If you are a California resident, you may withdraw your consent for us to disclose your Personal Information to a third party by emailing us at privacy@sheeva.ai or sending postal mail to our address in the “CONTACT US” section below. In your correspondence, please identify the third party disclosures for which you are revoking your consent or if you are revoking all of your previously provided consents to disclose your Personal Information to third parties.

If you are a resident of Canada, you may have additional rights to access and control your Personal Information, subject to applicable exemptions. Consumer privacy rights for Canadian residents include:

Right to Access

You have the right to request access to the Personal Information we collected about you as well as information about our use of your Personal Information and an accounting of the third parties, or, if that is not available, the types of third parties to whom we disclosed your Personal Information. We may withhold Personal Information or other information that is prohibitively costly to provide, contains information about other individuals, cannot be disclosed for legal, security, or trade secret reasons, is subject to attorney-client privilege, or is otherwise exempt from disclosure under applicable law.

Right to Correction

You have the right to request that we correct inaccurate Personal Information that we maintain about you. After you request to correct inaccurate Personal Information, we will provide instructions for you to submit optional documentation to support your request and we will consider it. We may decline to correct your Personal Information if a legal exemption applies such as if we determine, based on the totality of the circumstances, that the information you seek to correct is most likely accurate. If we deny your correction request and you disagree with our finding, you may inform us of your disagreement and we will note that the information is disputed and also inform any of our service providers or third parties who may be in possession of the disputed information of the dispute. We may also decide to delete your allegedly inaccurate Personal Information at the means of correcting it.

Right to Withdraw Consent for Processing

You have the right to request that we stop processing your Personal Information for all purposes or limited purposes. For example, you may request that we stop using your Personal Information to send you commercial email messages. If you request that we stop processing your Personal Information, we will evaluate your request and determine the extent to which we can honor it in accordance with applicable law and will advise you of the consequences of the request. For example, if honoring the request will result in termination of Services to you, we will let you know.  

Complaints or Concerns

You have the right to make a complaint at any time to the supervisory authority for data protection issues in Canada or your province (if applicable). We would, however, appreciate the chance to remedy your concern before you approach the supervisory authority, so please contact us in the first instance at the “CONTACT US” section below.

Exercising Your Rights

You may exercise your privacy rights, or request information about our compliance with Canadian privacy laws, by emailing us at privacy@sheeva.ai or sending postal mail to our address in the “CONTACT US” section below. Please be specific in your request and provide sufficient information to allow us to locate your Personal Information in our systems based on your request. We may request additional information from you to verify your identity or locate your Personal Information. We will process your request within 30 days subject to possible extensions allowed by law. If we want to exercise a right to an extension, we will inform you.

International Transfers

Quebec residents: Your Personal Information may be transferred outside Quebec, specifically we will process and store your Personal Information in the United States of America. In such cases, when required by law, we undertake to conduct a privacy impact assessment and to make the transfer only if (i) the Personal Information transferred outside Quebec is adequately protected and (ii) the transfer of the Personal Information will be subject to a written agreement that considers the results of such assessment and any terms and conditions agreed to in order to mitigate the risks identified in such assessment.

You are welcome to contact us using the contact information in the “CONTACT US” section below to obtain further information about our procedures regarding service providers outside of Canada. By submitting your Personal Information to us, you consent to the transfer, storage, or processing of your Personal Information in the United States of America.

Responsible Person

The person responsible for our compliance with Canadian federal and provincial privacy laws is our Privacy Officer who may be reached using the contact information in the “CONTACT US” section below.

We welcome your comments or questions about this Privacy Policy. You may contact us by email at privacy@sheeva.ai or at our address:

Parkofon Inc.
Attn: Privacy
5444 Chieftain Cir
Alexandria, Virginia 22312
United States